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Support Services
Hitachi's support services provide unmatched benefits, while minimizing the total cost of ownership.
Installation & Rigging
During installation and rigging, Hitachi will coordinate all activities as well as provide rigging assistance. We will work with you, your contractor and architect to assure your final installation will meet all electrical and environmental requirements as well as go through a final construction and installation checklist.
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Applications Training
Hitachi gives you a great deal of help and support with applications to ensure you get the most out of your systems. Our training is thorough, yet concise; we also make sure your technologists keep current with the latest developments and enhancements.
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Service Training
Hitachi Healthcare offers training programs aimed at the biomedical engineers who will be supporting the Hitachi Healthcare ultrasound systems in their hospital or facility.
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Site Accreditation
Hitachi Applications Specialists provides an independent review of your images prior to submission to help ensure basic image quality and adherence to parameter guidelines.
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Remote Service
At Hitachi, we take great pride in our 99% uptime guarantee, which assures you of superior reliability, continuous applications assistance and technical support.
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Advanced Marketing Program
The Hitachi Advanced Marketing Program provides our customers strategic level creative marketing design at no cost. Many hospitals and imaging centers have taken advantage of this industry unique added-value.
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Replacement Parts
As the original manufacturer of the instrumentation, Hitachi Healthcare field personnel also have access to a full range of items to support your system.
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Technical Support
Hitachi Healthcare provides technical support through our highly trained and experienced service support team.
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On Site Service
Hitachi Healthcare provides on-site service with our dedicated group of strategically located and highly experienced professionals.
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Hitachi Institute for MR Technologists
HITS is dedicated to teaching customers the latest technology.
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